Terms and Conditions
Last Updated: 15 May 2026 Current Version: 1.1 These Terms of Service (the “Terms”) govern access to and/or use of any software or services belonging to QSCI LLP as defined below. These Terms (“Terms”/ “Agreement”) constitute a binding agreement between QSCI LLP. (“QSCI”, “we” or “us”); and Individuals or entities who purchase Software or Services (“Subscription”) or create an Account (“Account”) for free and their authorized users (Collectively “Customers”, “you” or “your”). Customers and QSCI are each a “Party” and collectively the “Parties”. By accessing or using QSCI software or services, you accept and agree to abide by these Terms. If you are accessing or using QSCI software or services on behalf of an organization or legal entity, you are agreeing to the Terms for that organization (in which event, “you”, “your” or “Customer” will refer to that organization or legal entity) and representing to QSCI that you have the authority to bind that organization or legal entity to the Terms unless that organization has a separate written contract in effect with us, in which event such contract shall govern your use of the QSCI software and services; provided that if there is any conflict between these terms and the contract, the provisions of the contract shall prevail. IF YOU DO NOT AGREE TO BE BOUND BY THESE TERMS, YOU MUST NOT ACCESS OR USE QSCI SOFTWARE OR SERVICES. We may, in our sole discretion, modify the Terms via email or by posting notice on any part of the QSCI software and services. The “Last Updated” date at the top the Terms indicates when the latest modifications were made to the Terms. The then-current version of the Terms will supersede all earlier versions. By continuing to access and use QSCI software and services, you agree to any such modifications. If you have any comments or questions regarding the Terms, or wish to report any violation of the Terms, you may contact us at contact-us@qsci.in. QSCI offers a cloud hosted platform (“Platform”) and AI powered software and tools that enable customers to test/monitor/enhance their software product, product quality and practices. Along with the said platform and software QSCI also provides various services associated with software quality and testing practices. As part of the said software and services QSCI also provides: a) corresponding APIs or documentation in connection with such software; b) onboarding assistance; and c) subsequent enhancements, updates, upgrades and bug fixes to the foregoing as generally made available by QSCI to its customers (collectively ‘QSCI Offerings’). Customer is desirous of accessing and utilizing the QSCI offerings (software and services) (as detailed under Section 2). The terms contained herein captures the terms and conditions of the Customer’s access and use of the QSCI offerings. 1. Definitions... For the purpose of this Agreement following words and expressions shall have the meanings assigned to them below: “Account-Related Information” means contact information about Customer and/or Customer’s representatives used to access QSCI Offerings. “Affiliate” means any entity Controlling, Controlled by, or under common Control with the referenced entity. “API” means application interfaces and workflow methods made generally available by QSCI to enable integration, implementation, and interoperability with third party hardware and software. “Confidential Information” includes, without limitation, hardware and software designs and code; research; inventions; processes; schematics; drawings; product or service specifications and documentation; technical data; business, service, and product plans; marketing plans; forecasts; information about potential customers or vendors; customer or vendor lists; pricing information; other financial and sales information; and other confidential business information. “Control” means the possession, direct or indirect, of the power to direct or cause the direction of the management and policies of an entity, whether through the ownership of voting securities, by contract, or otherwise. The terms “Controlling” and “Controlled” shall be construed accordingly. “Customer Content” means (i) data or content in the Customer Properties or about the Customer Properties that are exposed to QSCI Offerins; (ii) data Customer submits or creates as part of using QSCI Offerings, including test scripts and screenshots; and (iii) any other data Customer submits to QSCI in connection with the use of the Services (not including Account Related Information). “Customer Property” means any website or mobile application or software application belonging to the Customer. “Claims” mean, collectively, claims, demands, suits, losses, damages, liabilities, costs, actions, judgments, and expenses (including reasonable attorney’s fees). “Documentation” means the technical user documentation provided on Website or within QSCI Offerings. “Intellectual Property Rights” means all forms of intellectual property rights and protections, now known or hereafter established under Law (as defined below), which includes, but is not limited to, all right, title, and interest patents and patent applications; trade secret and nondisclosure rights; copyrights and authors’ rights; and trademarks, service marks, trade names, product names, and brand names. “Laws” means all applicable local, state, federal, foreign and international laws, regulations and conventions, including, without limitation, those related to data privacy and data disclosure, data security, international communications, and cross-border data transfers. “Personal Information” means any information that identifies, relates to, describes, or is capable of being associated with, or could reasonably be linked, directly or indirectly, to an identified or identifiable living natural person as defined under applicable privacy or data security Law. Representatives: in relation to a party includes such party's Affiliates and associated companies and the employees, personnel, officers, agents, professional advisors, consultants and contractors who are engaged by such party and/or any of its Affiliates/ associated companies in connection with, or need to know the Confidential Information. “Update” means any bug fixes, patches, minor changes, performance, or error corrections provided as a part of QSCI Offerings. 2. QSCI Offerings... 2.1. Access... (a) Subject to the terms of this Agreement, QSCI will provide Customer access to the QSCI Offerings in accordance with Customer’s requests placed on the platform. QSCI grants to the Customer a limited non-exclusive, non-transferrable, right and license during the Term, solely for its internal business purposes and in accordance with the Documentation, to: (a) use the QSCI Offerings; (b) implement, configure, and, through its account administrator(s), permit its Permitted Users (as defined in Section 2.4 below) to access and use the QSCI Offerings up to any applicable limits or maximums; and (c) access and use the Documentation. (b) Customer may assign and expressly authorize a Permitted User(s) as its agent to manage Customer’s account, and management of Customer’s account includes, without limitation, configuring administration settings, assigning access and use authorization, requesting different or additional services, providing usage and performance records, assisting in third-party product integrations, and accepting notices, disclosures, and terms and conditions (“Account Administrator”). Customer may appoint an employee, agent or a third-party business partner or contractor to act as its Account Administrator(s). Customer shall at all times be responsible for the acts and omissions of its Account Administrator(s). (c) Except as expressly specified under this Agreement, Customer will not and shall ensure that its Permitted Users do not (and do not permit any third party to): (i) use the QSCI Offerings (including the software used by QSCI to provide the QSCI Offerings) in any manner not expressly permitted under this Agreement; (ii) rent, lease, provide access to, resell, or sublicense the QSCI Offerings to a third party or provide the QSCI Offerings to a third party as a managed service; (iii) reverse engineer, decompile, disassemble, or otherwise seek to obtain the source code or non-public APIs of the software used by QSCI to provide the QSCI Offerings, except to the extent expressly permitted by applicable law (and then only upon advance notice to QSCI); (iv) copy or modify the QSCI Offerings or any Documentation, or create any derivative work from any of the foregoing; (v) remove or obscure any proprietary or other notices contained in the QSCI Offerings (including any reports or data printed from the QSCI Offerings); (vi) frame and/or utilize framing techniques to enclose any trademark, logo, and/or other portion of the QSCI Offerings (including images, texts, page layout, form); (vii) use any metatags and/or other “hidden texts” using QSCI’s name and/or trademarks; (viii) take any action that imposes or may impose (as determined by us in our sole discretion) an unreasonable and/or disproportionately large load on our (and/or our third party providers’) infrastructure and platform; (ix) use the QSCI Offerings for any unlawful purpose and/or to violate any federal, state or international law; (x) run any form of auto-responder and/or “spam” on the QSCI Offerings; and (xi) download of install software applications not intended for testing e.g. bitcoin mining, gaming servers and other illegitimate activities. (d) If QSCI suspends or terminates the Customer’s account, the Customer will not subscribe for QSCI Offerings under a new account unless specifically allowed by QSCI. Customer agrees that QSCI shall not be liable to the Customer or to any third party for any such suspension and/ or termination of this Agreement, Customer’s account or any refusal of access. 2.2. Target Availability... QSCI will use commercially reasonable efforts to make the Offerings available with uptime of 99.8% for each calendar month (“Target Availability”). The calculation of uptime will not include unavailability to the extent caused by: (a) use of the Offerings by Customer in a manner not authorized in this Agreement or the applicable Documentation; (b) general internet problems, Force Majeure Events (as defined below); (c) Customer’s equipment, software, network connections or other infrastructure; (d) third party systems, acts or omissions; or (e) QSCI’s Scheduled Maintenance (defined below) or reasonable emergency maintenance. “Scheduled Maintenance” means routine maintenance for which QSCI notifies Customer at least 2 (two) days in advance. 2.3. Support... QSCI provides 24x5 (from 00:00 hrs Monday through 23:59 hrs Friday IST) support to Customers only over chat / emails with target first response within 24 (twenty-four) hours during the above support window. QSCI will have no obligation to provide support to the extent an incident arises from (a) use of the Offerings by Customer in a manner not authorized by or in non-compliance with this Agreement or the applicable Documentation; (b) general internet problems, Force Majeure Event or other factors outside of QSCI’s reasonable control; (c) Customer’s equipment, software, network connections or other infrastructure; or (d) third party systems, acts or omissions. 2.4. Permitted Users... Access to and/or use of QSCI Offerings is permitted only to Customer, Customer’s Affiliates and their respective employees and independent contractors (provided that they are not competitors of QSCI), (“Permitted User(s)”) solely for the purpose mentioned under Section 2.1(a) above. All obligations applicable under this Agreement to the Customer shall apply equally to each of the Permitted Users, and Customer shall ensure that each of the Permitted Users comply with such obligations. Customer shall at all times remain responsible to QSCI for all acts and omissions of the Permitted Users, including for any breach of the provisions of this Agreement by any Permitted User. 2.5. Privacy Practices... QSCI’s privacy practices regarding Personal Information stored using the QSCI Offerings are governed by the then-current version of the QSCI Privacy Policy (“Privacy Policy”) available at https://www.qsci.in/legal/privacy, as it is amended from time to time, and which is incorporated by reference herein. 3. Customer Content & Responsibilities... 3.1. Customer Content and Rights... As between the Parties, Customer will retain all rights, title and interest (including any and all Intellectual Property Rights) that Customer may have in and to the Customer Content as submitted to or generated by, the Customer through the QSCI Offerings. Customer will ensure that use of QSCI Offerings and Customer’s collection, usage, storage, transmission, and disclosure to QSCI of all Customer Content are at all times in compliance with Customer’s privacy policies and all applicable Laws. Customer is solely responsible for the accuracy and legality of all Customer Content. Customer represents and warrants to QSCI that Customer has all necessary rights, consents and permissions in relation to all Customer Content as required for the purposes contemplated in this Agreement (including granting QSCI the rights in Section 3.1), and that no Customer Content will violate or infringe (i) any third party Intellectual Property, publicity, privacy or other rights or (ii) any Laws. Customer will not use the QSCI Offerings with any Customer Content that (i) is deceptive, fraudulent, illegal, obscene, defamatory, libelous, threatening, harmful to minors, pornographic, indecent, harassing, hateful, religiously, racially or ethnically offensive, that encourages illegal or tortious conduct or that is otherwise inappropriate; (ii) contains viruses, bots, worms, scripting exploits or other similar materials; or (iii) could otherwise cause damage to QSCI or any third party. 3.2. Storage & Removal... Customer specifically acknowledges that QSCI Service is not designed to or used for storage of Customer Content and that QSCI is not obliged to maintain a backup of any Customer Content. 4. Ownership... 4.1. Intellectual Property... Customer acknowledges and agrees that QSCI Offerings and API contain proprietary materials of QSCI (including the Platform and Documents). All present and future, Intellectual Property Right in the Platform, QSCI Softwares, QSCI Services, APIs, Documentation, any improvements, design contributions, enhancements or derivative works thereto, and any knowledge or process related thereto, including rights in and to all applications and registrations relating to the QSCI Offerings, shall, at all times be and remain the sole and exclusive property of QSCI. Customer hereby acknowledges that it only has a limited right to access and use the QSCI Offerings under this Agreement and that no ownership rights are being conveyed under this Agreement. 4.2. Feedback... Customer may, from time to time, submit comments, questions, suggestions or other feedback relating to QSCI Offerings to QSCI. Customer acknowledges that QSCI may freely use such Feedback in connection with any of its products or services without the need to pay compensation for any use of such Feedback. Feedback shall be treated as non-confidential and non-proprietary information. 5. Plan & Payment Terms... 5.1. Subscription Plan... The prices, features, and options of the QSCI Services depend on the service request created by the Customer as well as any changes instigated by Customer. The prices, features, and options of the QSCI Software are pre-determined and the Customer will be charged on Pay-As-You-Use basis. QSCI does not represent or warrant that a particular pricing will be offered indefinitely and reserves the right to change the prices for or alter the features, usage limits and options without prior notice. Customer shall not, and shall not permit others, to use the QSCI Offerings or allow access to them in a manner that circumvents contractual usage restrictions or matrices set forth in these Terms, applicable Subscription Plan. 5.2. Payment Terms... (a) Customer hereby authorizes QSCI (or its agent) to charge its payment method on a recurring basis as per: (a) the charges for services requested; (b) the usage of software or tools; and (c) any and all applicable taxes; and (d) any other charges incurred in connection with Customer’s use of the QSCI Offerings. (b) QSCI will provide billing and usage information in a format determined by QSCI. QSCI reserves the right to correct any errors or mistakes that it identifies even if it has already issued an invoice or received payment. Customer agrees to notify us about any billing problems or discrepancies within thirty (30) days after they first appear on your invoice. If Customer does not bring such problems/discrepancies to our attention within thirty (30) days, it agrees to waive its right to dispute such problems or discrepancies. (c) All fees and payments made by Customer to QSCI are non-refundable. Customer is required to pay any sales, use, GST, value-added, withholding, or similar taxes or levies, whether domestic or foreign, other than taxes based on the income of QSCI. Customer hereby confirms that QSCI can rely on the name and address set forth in its registration as being the place of supply for tax purposes. 6. Term And Termination... 6.1. Term... With reference to QSCI Offerings, the Term shall begin on the date the Customer creates their Account onn QSCI Platform and continues until the Customers terminates their Account or QSCI terminates the Account of Customer (including as a result of termination in accordance with the Terms). 6.2. Termination by QSCI... QSCI may terminate this Agreement or suspend Customer’s account and provision of QSCI Offerings, in QSCI’s sole discretion, by written notice to Customer if: (a) Customer fails to pay any amount owed to QSCI within the agreed time period; (b) Customer or any Permitted User breaches any provision of this Agreement, the Documentation or violates any published policy applicable to the QSCI Services; (c) if, in QSCI’s sole discretion, continued use of the QSCI Services by the Customer (or its Permitted Users) creates legal risk for QSCI or presents a threat to the security of the QSCI Offerings or QSCI’s customers. 6.3. Termination for Cause... Either party may terminate these Terms if the other party (a) fails to cure any material breach of the Terms (including a failure to pay fees) within thirty (30) days after written notice; (b) ceases operation without a successor; or (c) seeks protection under any bankruptcy, receivership, trust deed, creditors’ arrangement, composition, or comparable proceeding, or if any such proceeding is instituted against that party (and not dismissed within sixty (60) days). 6.4. Effect of Termination... Upon any expiration or termination, the rights granted under this Agreement to the Customer shall immediately terminate and the Customer will immediately cease any and all use of and access to the QSCI Offerings and delete (or, at QSCI’s request, return) any and all copies of the Documentation, any QSCI passwords or access codes and any other QSCI confidential information in Customer’s possession. Any Fees accrued but not paid by the Customer under this Agreement shall become immediately due and payable upon termination of the Agreement. 6.5. Survival... The following Sections will survive any expiration or termination of this Agreement: 4 (Ownership), 5.2 (Payment Terms), 6 (Term and Termination), 7 (Warranties and Disclaimers), 8 (Limitation of Remedies & Damages), 9 (Confidential Information) and 10 (General Terms). 6.6 Accrued Rights... Termination of this Agreement for any reason shall not release either Party hereto from any liability which, at the time of such termination, has already accrued to the other Party or which is attributable to a period prior to such termination nor preclude either Party from pursuing any rights and remedies it may have hereunder or at law or in equity with respect to any breach of this Agreement. 7. Warranties And Disclaimers... 7.1. Each Party represents and warrants to the other that: (i) it has all necessary authority and approvals required for it to enter into this Agreement and perform its obligations hereunder; (ii) the execution and performance of this Agreement by it will not violate the terms of any Law or agreement to which it is bound; (iii) it shall at all times comply with all applicable Laws. 7.2. QSCI represents and warrants that use and access by the Customer of the QSCI Offerings in accordance with the terms of this Agreement shall not infringe the Intellectual Property Rights of a third party. Customer’s sole remedy and QSCI’s sole liability for a breach of this warranty is to defend and indemnify Customer under Section 8.1 below. 7.3. QSCI Services and Documentation are provided “as is” and “as available” without warranty of any kind. Except as expressly set forth in this Agreement. QSCI makes no representation or warranty of any kind, whether express, implied (either in fact or by operation of law), or statutory, with respect to any matter whatsoever. QSCI expressly disclaims all implied warranties or conditions of non-infringement, title, quality, accuracy, and fitness for any particular purpose. QSCI exercises no control over and expressly disclaims any liability arising out of or based upon Customer’s use of the QSCI Offerings and any delays, delivery failures, or any other loss or damage resulting from (i) the transfer of data over public communications networks and facilities, including the internet; (ii) any loss of Customer Data or content; or (ii) any delay or delivery failure on the part of any other service provider not contracted by QSCI. Customer acknowledges that QSCI cannot guarantee the absolute prevention of cyber-attacks such as hacking, spyware, and viruses. 8. Indemnity and Limitation of Liability... 8.1. Indemnification... 8.1.1 Indemnification by QSCI... QSCI will indemnify Customer from and against any third-party Claims, arising directly from: (a) the breach of QSCI’s warranty provided under Section 7.2 above and (b) any breach by QSCI of any of its confidentiality obligations under this Agreement. 8.1.2. Indemnification by Customer... Customer will indemnify QSCI, its Affiliates, its officers, directors and employees from and against any third-party Claims, arising directly or indirectly from: (a) any failure or alleged failure by Customer and/ or any Permitted Users to comply with any applicable Laws or regulations; (b) breach of Customer’s representation provided under Section 7.1 and its obligations contained in Section 2.1; (c) any breach by Customer and/or any Permitted User of their confidentiality obligations under this Agreement. 8.2 Consequential Damages Waiver... Neither Party shall have any liability arising out of or related to this Agreement for any loss of use, lost data, lost profits, failure of security mechanisms, interruption of business, or any indirect, special, incidental, reliance, or consequential damages of any kind, even if informed of the possibility of such damages in advance. 8.3. Liability Cap... Each Party’s aggregate liability to the other Party under this Agreement shall not exceed the amount actually paid or payable by Customer under this Agreement during the six (6) month period preceding the date of the first event giving rise to liability. The existence of more than one claim shall not enlarge this limit. The foregoing limit shall not apply in respect of claims arising out of either Party’s indemnification obligtions and Customer’s payment obligation. 9. Confidential Information... 9.1 Each Party (“Receiving Party”) shall keep all Confidential Information secure and confidential and ensure that its officers, employees, agents and advisers keep confidential, all information and materials provided by the other Party (“Disclosing Party”). The Receiving Party shall use the Disclosing Party’s Confidential Information only for the purposes expressly permitted under this Agreement and shall protect such Confidential Information in the same manner that it protects its own confidential information but in no event less than a reasonable degree of care. It is clarified that QSCI Offering and Documentation shall be deemed to be Confidential Information of QSCI. 9.2 The Receiving Party may only disclose the Confidential Information to those of its Representatives who need to know the Confidential Information, provided that: it informs such Representatives of the confidential nature of the Confidential Information before disclosure and shall ensure that each such Representative is made aware of and complies with the Receiving Party’s obligations of confidentiality under this Agreement as if the Representative was a party to this Agreement; and at all times, the Receiving Party is responsible for its Representatives' compliance with the obligations set out in this Agreement. 9.3 Exclusions: The obligation under Section 9.1 above shall not apply if and to the extent: - the information is or becomes freely available in the public domain (other than due to breach of this Agreement); - the disclosure is required by law, order of any court, governmental or regulatory body; - the disclosure or use is required for the purpose of any proceedings arising out of this Agreement; or - the disclosure of information by a Receiving Party to its directors, employees or professional advisers on a need-to-know basis, provided that such persons are duly bound by written obligation of confidentiality and non-disclosure at least as stringent as those provided under this Agreement; information that is independently developed by the Receiving Party without the use of Disclosing Party’s Confidential Information; provided that prior to disclosure of any information as required by law, order of any court, governmental or regulatory body, the Receiving Party shall promptly notify the Disclosing Party of such requirement with a view to providing the Disclosing Party an opportunity to contest or limit such disclosure. 9.4 Return of Confidential Information: In case of termination or expiry of this Agreement, each Party shall promptly: return or destroy, at the Disclosing Party’s option, all Confidential Information of the Disclosing Party including all copies thereof; cease use of the Confidential Information of the other Party and thereafter not use the Confidential Information in any manner whatsoever; supply a certificate signed by its senior officer confirming that the requirements of this Section 9.3 have been fully complied with. 9.5 Duration of Confidentiality Obligations: The obligations contained in this Section 9 shall survive expiry or termination of this Agreement. 10. General Terms... 10.1. Assignment... This Agreement will bind and inure to the benefit of each Party’s successors and permitted assigns. Neither party may assign this Agreement or its rights and obligations hereunder without the advance written consent of the other party other than where such assignment is pursuant to any merger, reorganization, acquisition or other transfer of all or substantially all of such party’s assets or voting securities. Any attempt to transfer or assign this Agreement in breach of this provision will be null and void. 10.2. Severability... The unenforceability of any provision or provisions of this Agreement shall not render unenforceable or impair other provisions of this Agreement. If any provision is declared to be invalid or unenforceable in whole or in part, Parties shall attempt to amend such provision to render it valid, enforceable, and, insofar as possible, consistent with the original intent of the Parties. 10.3. Governing Law; Jurisdiction and Venue... This Agreement will be governed by the laws of the State of Karnataka and the Republic of India. All disputes relating to or arising hereunder shall be resolved in the State of Karnataka or the Honorable High Court of Karnataka located in Bengaluru, Karnataka, India, and the Parties hereby consent to the exclusive jurisdiction of such courts. 10.4. Attorneys’ Fees and Costs... The prevailing Party in any action to enforce the terms of this Agreement will be entitled to recover its attorneys’ fees and costs incurred in connection with such action. 10.5. Notice... While the Parties may communicate by any means in the performance of the terms of this Agreement, any notice of termination or other legal notice to a party shall be effective only if it is in writing and sent using (a) QSCI Platform; (b) nationally-known courier service that confirms delivery in writing or email, in which case notice will be deemed given upon receipt; or (c) registered or certified mail, postage prepaid and return receipt requested, in which case notice is deemed given the third business day after such notice is deposited in the mail. Such notices can be sent to the Customer at the address set forth in Customer’s Account and to QSCI at support@qsci.in. Email notices are effective only if the sender receives confirmation of receipt from the recipient. 10.6. Non-Solicitation... Customer shall not, during the Term of this Agreement and for a period of 1 (one) year thereafter, solicit for employment or engagement (whether as an employee, independent contractor or consultant) any QSCI employee or consultant. 10.7. Amendments; Waivers... No supplement, modification, or amendment of this Agreement will be binding, unless executed in writing by a duly authorized representative of each Party. No waiver will be implied from conduct or failure to enforce or exercise rights under this Agreement, nor will any waiver be effective unless in a writing signed by a duly authorized representative on behalf of the party claimed to have waived. No provision of any purchase order or other business form employed by Customer will supersede this Agreement. 10.8. Entire Agreement... The terms contained herein captures the complete understanding of the parties with respect to the subject matter herein and supersedes and cancels all previous written and oral agreements and communications relating thereto. 10.9. Force Majeure... Neither Party will be liable to the other for any delay or failure to perform any obligation under this Agreement (except for a failure to pay money) if the delay or failure is directly attributable to unforeseen events that occur after this Agreement becoming effective and that are beyond the reasonable control of such Party (each, a “Force Majeure Event”), such as a strike, blockade, war, act of terrorism, riot, pandemic, natural disaster, failure or diminishment of power or data or telecommunications networks or services. 10.10. Independent Contractors... This Agreement does not create relationship of partnership, joint venture, employment, franchise or agency created hereby between the Parties. Neither Party will have the power to bind the other or incur obligations on the other Party’s behalf. 10.11. Export Control... In its use of the QSCI Offerings, Customer agrees to comply with all export and import laws and regulations of the Republic of India and other applicable jurisdictions. Without limiting the foregoing, (i) Customer represents and warrants that it is not listed on any Indian government list of prohibited or restricted parties or located in (or a national of) a country that is subject to a Indian government embargo or that has been designated by the Indian government as a “terrorist supporting” country, (ii) Customer will not (and will not permit any of its users to) access or use QSCI Offerings in violation of any Indian export embargo, prohibition or restriction. 10.12. Marketing... QSCI may use Customer’s name and logo on QSCI’s website and other marketing materials solely to identify Customer as a Customer of QSCI (without revealing any Confidential Information). 10.13. Subcontractors... QSCI may use the services of subcontractors for performance of services under this Agreement, provided that QSCI remains responsible for: (a) compliance of any such subcontractor with the terms of this Agreement; and (b) for the overall performance of the Services as required under this Agreement. 11. Contact... Please contact QSCI at contact-us@qsci.in with any questions regarding these Terms.